Lettings2Sales Letting Agents in Cardiff

At Lettings2Sales we take particular pride in delivering a highly efficient, professional and cost effective service to both landlords and tenants.

As one of the premier letting agents in Cardiff Bay and Cardiff, we only manage properties that meet all legal standards as we believe that a well maintained property benefits both tenant and landlord. Similarly, we will not let a property to a tenant who cannot supply all necessary references and financial safeguards. To do this we use Rent4Sure, a highly regarded detailed referencing company.

Our mantra is "a happy tenant means a happy landlord". As our lettings manager Susan Beer would say “If I wouldn’t allow them to live in my property, I wouldn’t allow them to live in yours” Because of this, our rental properties are snapped up very quickly as our reputation for efficiently managing a broad range of quality properties grows among tenants and landlords alike.

Tenancy Guide to Our Services

We have produced this guide to inform tenants of the procedures and requirements relating to a typical tenancy. It is important that you read it carefully so as not to delay the securing of your property.

Inventory and schedule of condition

An Inventory and Schedule of Condition of the property, its contents furniture, fittings and effects will normally have been prepared. This will be checked and agreed with you at the commencement of your tenancy. It is important that you take care in agreeing the Inventory and Schedule of Condition at this stage as it will form the basis of any claim for damages, by your landlord, at the end of the tenancy. At the end of your tenancy the Inventory and Schedule of Condition will be checked again.

Rental Payments

All rent is payable in advance by standing order. Please note that all standing order payments should be made three days prior to your rent due date to allow for clearance. Should you experience any financial problems during the course of the tenancy it is essential that you contact us immediately.

Property Visits

Properties may be subject to visits. The purpose of these is to check the condition of the property, its cleanliness, garden maintenance and the way in which the tenancy is being conducted generally. A mutually agreeable appointment will be made in advance with the tenant.


Should you wish to keep one or more pets in the property we will negotiate this individually with your landlord, and include a specific clause in your tenancy agreement.

Holding Deposit - One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calender days (or other Deadline for Agreement as mutually agreed in writing)

The Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019



Security Deposit (per tenancy Rent under £50,000 per year) One Months Rent plus £100 and an additional £100 will be requested with a pet This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent Late rent is set at the Bank of England base interest rate plus 3% as an annual percentage rate (APR). A late rent payment would only be permitted seven days after the rent due date.

Lost Key(s) or other Security Device(s) Tenants are liable to the actual cost of replacing any lost key(s) or any other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).


Fees you will not have to pay

  • Signing a contract tenancy agreement
  • Renewing a tenancy agreement
  • Requesting a check list about the condition of the property and items within it before you move in (known as an inventory fee)
  • Accompanied viewings
  • Fees when you move in (known as check in fees)
  • Administration fees
  • Fees to reserve a property (known as holding fees)
  • Inspection fees when moving out

Payments you have to pay

  • Rent
  • Security deposits (if required)
  • Holding deposits to reserve a property (if required). This is refundable and you should not pay more than one week's rent
  • Late payment of rent or breach of a tenancy agreement (known as default payments)
  • Council tax (if this is part of tenancy agreement)
  • Utilities, for example water, electricity (if this is part of tenancy agreement)
  • TV licence (if this is part of tenancy agreement)
  • Communication services, for example internet, telephone (if part of tenancy agreement)